Airport Lounge Operations & Staffing

When a high level of service is expected, a HIGHER level of attention is required.

Airport lounges offer a welcome oasis in an otherwise hectic world of security checks, long lines and flight delays.

HPH specializes in the operations and staffing of 13 (and counting) airport lounges across the U.S.. Through staff recruitment, development, training, and second-to-none customer service, we help our partners foster a home-away-from-home environment where passengers can escape the rigors of their travel.

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Staffed for Success

At HPH, we know that finding the right staff to best represent your brand is vital to any relationship.

In addition to sourcing and identifying new employees in novel markets, HPH can provide the necessary onboarding, training, and resources needed to excel in the daily work environment.

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“From the first moment we started discussions with Marc Brooks, President and CEO of HPH, we were impressed with his professionalism, attention to detail, focus on hospitality and commitment to developing a successful partnership.”

Nancy Knipp

President – Airport Dimensions America

“The HPH Management team has been innovative and creative in providing attractive food and beverage options to our clients while balancing costs, staffing and the supply chain.”
Reshma Soni

Comptroller – City of Chicago

“I have found Hyde Park Hospitality to be the ideal vendor and partner that brings talented managers to each and every engagement. These professionals pride themselves on being responsive and well-informed and they add significant value to each and every project or assignment”
Brian Bilthius

Aramark, Regional Vice President

“Working closely with Marc Brooks, President and CEO of HPH, we were incredibly impressed his team’s operations experience and overall commitment to offering a first-class hospitality experience. HPH has been a great partner, and we are appreciative of their customer focus and overall responsiveness”
Jeff Livney

Chief Experience Officer – Servy

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